PSG Plastic Service Group: Service is our mission

Service is an integral part of our name, thoughts and actions. When required our service team will assist you quickly and efficiently, wherever your location.
Our service team will help you with your customers’ questions regarding all necessary repair work. The service center for repairs is located in our manufacturing plant PSG Plastic Service Group, Voltastr. 2 in Viernheim, Germany.


Our service department is the central contact point for questions and problems with regard to service and repairs. Wherever possible we offer price guarantee by quotation. All systems, which we receive back for repair are tested. You will then get a service report containing all the required work, in our expert opinion, to put the system back into 100% production ready condition. Due to our short lead times, we aim to get your system returned within as short a timescale as possible.

Repair Hot Runner Systems

Service und Produktion Heißkanal
PSG Plastic Service GmbH
Voltastraße 2
D-68519 Viernheim
Tel: +49 6204 6069-0

Repair Control Systems

PSG Plastic Service GmbH
Hauptstraße 30
D-74743 Seckach/Großeicholzheim
Tel: +49 6293 9203-0

Service Check

‘A stitch in time saves nine’.
We are more than happy to check all components of your system.  In doing this we hope to detect potential problems before a loss of production occurs due to mechanical failure or wear. You will get an inspection certificate with the system upon its return to you at a pre-arranged date.


Our service team can offer practical training in the form of local workshops at your site. The topics of the training are amongst others: installation, operation, maintenance, diagnostic inspection, etc.

Quick Help with Spare Parts

All PSG employees are eager to help you find the correct spare parts, just give us a call! Please have the PSG hot runner job number to hand prior during this call.
Technical support telephone #+49 6204 6069-0 (7:30 am – 5:00 pm CET)

How can we assist you? Give us a call: (+49) 6204 6069-0 or use our Contact form.